And once those new customers tell their friends and relatives how they found your website, more people will know you made sure to make it ADA compliant. The fact that you put this effort into ensuring everyone was included will set you apart from your competitors. Therefore, making your site ADA compliant is a great way to get some positive press for your business.

It’s great that the building has multiple access points – but it’s difficult to comment on the sidewalk that’s not compliant, without knowing what the compliance issues are and the normal function that the sidewalk performs. Does the sidewalk, for instance, provide a path of travel from accessible parking stalls, or a path of travel from the street? If you want to send a sketch or photo to [email protected], we’ll be happy to take a look at it.


Gray Reed & McGraw is a Texas-based, full-service law firm with over 120 lawyers in Dallas and Houston. Since 1985, our firm philosophy has been to provide high-quality legal services in a streamlined manner, to provide sophisticated and complex legal advice that is reasonably priced, and to provide big-firm results with small-firm efficiency. For 30 years, we have dedicated ourselves to achieving success for our clients, as they define success – whether that is winning a critical lawsuit, closing a key deal, consulting to save taxes, or just giving good business advice to avoid disputes.
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The 30 minute time limit applies to drive-up EVCS of any type. This design option allows brief charging and queuing for charging service, and does not consider that batteries will be charged to full capacity. Where DCFC or any other type of charging is intended for use longer than 30 minutes, EVCS may be provided in regular parking-style vehicle spaces.
UPDATE: Since writing this post in August 2017, several important changes have taken place in the laws regarding ADA compliance for websites. On December 26, 2017, the Department of Justice announced that they have withdrawn the Obama-era Advance Notice of Proposed Rulemaking mentioned in this article which intended to require ADA website compliance. The DOJ’s withdrawal announcement stated, “The Department will continue to assess whether specific technical standards are necessary and appropriate to assist covered entities with complying with the ADA.”

I’m going to start this post in a way that most of you may find surprising. I want to thank Kylie Jenner. You see, for over a year now I have been telling clients, other lawyers, and family members (who politely nod because they still don’t quite understand what I do for a living) that companies need to make sure their websites are ADA compliant. This usually leads to a crass conversation about how a website can even be ADA compliant. But recently, I received a text message from a friend with a link to a JustJared.com piece entitled, “Kylie Jenner’s Cosmetics Website Sued for Not Being Accessible to Blind Customers.” My friend’s text said, “This what you have been talking about!” The exclamation mark made my day. Yes, this is what I have been talking about! And while most of you have likely never heard of Just Jared, it is high time we talk about ADA website compliance and website accessibility.

I was taking my mother in-law to a medical appointment. We are both disabled, however, I’m her care giver. The appointment was in Stockton California. The building is a single story with 10-12 offices having access doors off an inside common area. Also in this common are are bathrooms (one male, one female). When leaving, my mother in-law, who is in a wheelchair needed to use the bathroom. I asked for and received the key for the female bathroom from the medical office. Once inside the bathroom, I discovered three (3) standard stalls, and no wheelchair accessible stall. I’m not looking for money or to file a lawsuit. Just looking for information on who I can report this problem to, so that it maybe resolved.
Specific accessibility barriers that blocked claimants access to the site were a lack of alt text or a text equivalent embedded into graphical images; empty links that cause confusion for users of screen-reading software; redundant links that cause navigation issues and repetition for users of screen-reading software; linked images without alt text to inform the user about the function of the link.
According to Law360, over 240 federal ADA website compliance lawsuits were filed in 2016 alone. As stated by Seyfarth Shaw, the trend continued through 2017 with an astonishing 814 ADA website accessibility lawsuits filed. A more recent Seyfarth Shaw Synopsis states that web accessibility cases filed to federal court showed no signs of stopping during the first 6 months of 2018 and there have already been at least 1053 ADA lawsuits filed. Most of them were coming from California, New York and Florida residents with disabilities.
In most cases such as you describe, however, you can easily widen a doorway enough to allow a wheelchair to pass with one or a couple of minor and very inexpensive techniques, starting with installing offset hinges (like they use on hospital room doors). These allow the door to swing open more widely than normal, since it is no longer opening within the cased door opening but outside it.
Specific accessibility barriers that blocked claimants access to the site were a lack of alt text or a text equivalent embedded into graphical images; empty links that cause confusion for users of screen-reading software; redundant links that cause navigation issues and repetition for users of screen-reading software; linked images without alt text to inform the user about the function of the link.
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Heather Antoine is the founder of Antoine Law Group, APC. Her practice is focused on the intersection between Internet law and intellectual property. Heather is primarily a litigator handling trademark/copyright infringement matters, cyber defamation, domain disputes, and privacy torts. She also counsels companies on setting up and maintaining their IP portfolios, privacy and FTC regulations, and drafts app/website agreements such as terms of use and privacy policies. 

We are starting a project in an residential area that does not have existing sidewalks, we will have a backhoe working on the road digging holes what types of signage and how are we to deal with the ada requirements in an area that doesn’t have pre-existing sidewalks or a clearly delineated path? We want to be safe and comply. Thank you for your time
I live in Sacranento ca, my parents shop at the 99 cent store they incountered a problem, my dad uses a power scooter to get around, well he can no long go into that store because his power scooter can’t fit down the isle and has a hard time making turns, I even had a hard time fitting the shopping cart because of all the boxes and pallets that are in the way and also by the produce area, I need help, I tried contacting the store but I got no where with them.
UPDATE: Since writing this post in August 2017, several important changes have taken place in the laws regarding ADA compliance for websites. On December 26, 2017, the Department of Justice announced that they have withdrawn the Obama-era Advance Notice of Proposed Rulemaking mentioned in this article which intended to require ADA website compliance. The DOJ’s withdrawal announcement stated, “The Department will continue to assess whether specific technical standards are necessary and appropriate to assist covered entities with complying with the ADA.”
The question of fixing the elevator is an entirely different matter (and one with which I am personally struggling in my own home), depends on local building codes and the specifics of the building, and you will need to start with the local building department to see if there is any way to get the situation rectified if the landlord is unresponsive.

At least one accessible route within the boundary of the site shall be provided from public transportation stops, accessible parking and accessible passenger loading zones, and public streets or sidewalks, to the accessible building entrance they serve. The accessible route shall, to the maximum extent feasible, coincide with the route for the general public. At least one accessible route shall connect accessible buildings, facilities, elements and spaces that are on the same site.
Architects, builders, and others involved with design and construction are accustomed to the state and local enforcement system, which lets them know prior to construction whether they need to make changes to their plans in order to achieve code compliance. The ADA relies on the traditional method of case-by-case civil rights enforcement in response to complaints. It does not contemplate federal ADA inspections similar to those done at the state or local level. ADA certification will help to moderate the effects of these differences in enforcement procedures and standards.
Though the building code does not regulate EVCS in the public right-of-way, accessibility is still required under the federal Americans with Disabilities Act. Since there are no explicit regulations it will be up to you to provide an accessible solution which is acceptable to the jurisdictional authorities. You may wish to refer to the new CBC Chapter 11B provisions as “guidelines” because they were crafted to address vehicle spaces that are parallel to the vehicular way as well as the more traditional pull-in space. In this case, you would apply the general requirements to curbside locations. Note that an explicit exception is provided in Section 11B-812.10.4 Exception 3.
Hotels, motels, inns, dormitories, resorts, and similar places of transient lodging shall provide access for persons with disabilities in accordance with the provisions of the accessibility requirements of this California Building Code. Accessible guest rooms or suites shall be dispersed among the various classes of sleeping accommodations to provide a range of options applicable to room sizes, costs, amenities provided, and the number of beds provided.
Like the Domino’s Pizza case, Luc Burbon, a visually impaired individual, sued the Fox News Network because it didn’t meet WCAG 2.0 standards. According to the article cited below, the website blocked Luc from being able to receive goods and services available at Fox News’ physical locations (including live broadcasts and tapings that audience members can attend).
Enforcement of the ADA, is typically left to private individuals and by necessity their attorneys.  When an individual with a disability encounters a condition that inhibits their access or use of a building or facility in 49 states other than California, they are able to file suit and obtain correction of the condition.  If an individual with a disability encounters the same condition in California, they are immediately eligible for $4,000 in statutory damages under California’s Civil Code Section 52, which makes any violation of the ADA (no matter how small) a violation of an individual’s civil rights.  This has unfortunately created a significant cottage industry in California, where attorneys (operating under the umbrella of “facilitating access for the disabled”) will go after businesses with ADA violations, to simply pocket the $4,000 in statutory damages with an additional couple of thousand for attorney’s fees.
Where EVCS are installed at facilities where vehicle fueling, recharging, parking or storage is NOT a primary function, compliance with Section 11B-202.4 is NOT required (see Section 11B-202.4 Exception 10). These types of facilities include shopping centers, individual stores and office buildings. While parking is frequently provided at these types of facilities, parking is not the primary function – shopping or conducting business is the primary function at these facilities.
On October 14, 2017 California Governor Jerry Brown signed into law AB 434, which will create a new Government Code section 11546.7 and require, beginning July 1, 2019, state agencies and state entities to post on their website home pages a certification that the website complies with the Web Content Accessibility Guidelines 2.0 Level AA, or a subsequent version, and Section 508 of the Rehabilitation Act.
Since March 15, 2012, ADA compliance with the 2010 Standards will be required for new construction and alterations. In the period between September 15, 2010 and March 15, 2012, covered entities may choose between the 1991 Standards ADA Compliance (without the elevator exemption for Title II facilities), the Uniform Federal Accessibility Standards (Title II facilities only), and the 2010 Standards ADA Compliance.
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