The World Wide Web Consortium (W3C) established the main international standards and accessibility for the World Wide Web. The WCAG is created by the W3C to provide a standard for web content accessibility that can be shared around the world. The WCAG is meant to accompany organizations as a sort of blueprint on how to make their websites ADA compliant.
The fastest, most certain way to be sure your website is in compliance is to contact a qualified web design agency and have them perform an audit of all your online properties. Make sure you interview the agency thoroughly first, as not all agencies are up to speed on ADA website compliance rules. A qualified web design firm will be able to identify any violations of ADA Website Compliance and outline a plan for updating your online content and properties.
The need to make websites, mobile apps, and other online properties accessible to all is only going to increase as time moves on. Smart business owners will do well to get in front of this issue and make sure that their websites are ADA compliant now so that all their customers have the equal access to the resources they offer. Not just because they want to avoid a lawsuit or government action, but because it’s the right thing to do.
In fact, there are more ADA lawsuits brought against website owners now than ever before. WellPoint, HCA Holdings, Tenet Healthcare, and CAC Florida Medical Centers are just but a few classic examples of healthcare organizations that have faced the wrath of ADA lawsuits in the recent past. You could be facing fines of up to $75,000 for your first ADA web accessibility offense alone.
MAGENTA is a web-based accessibility tool developed by the Human Interface in Information Systems (HIIS) Laboratory within the Human Computer Interaction Group. In addition to the WCAG 1.0 guidelines it evaluates the accessibility of websites according to their conformance to guidelines for the visually impaired and guidelines included in the Stanca Act.
This program is offered through UserLight Ltd, which verifies web accessibility on mobile sites on an iOS device, such as iPhone or iPad. Once verified, the evaluation findings can be exported via Google Spreadsheets or CSV. The program generates reports of the evaluation results but also provides step-by-step evaluation guidance. Mobile Web Accessibility Checker checks single web pages, groups of web pages or sites, as well as password protected or restricted pages.
Talk to your web designer about other techniques that will make your site more user-friendly for people with disabilities. Worried that’s not in your budget? Consider the fact that DOJ fines start at $75,000. And it's still yet to be determined if a non-compliant website is liable for one fine or will be charge per page for each violation. As the recent lawsuits illustrate, though, settlements quickly add up into the millions.
(emphasis added). The fact that public accommodations have “flexibility” in how to comply with the ADA’s effective communication requirement has been lost in the past eight years, even though DOJ made this point in its 2010 Advanced Notice of Proposed Rulemaking (ANPRM) for websites. In that document, DOJ stated that a 24/7 staffed telephone line could provide a compliant alternative to an accessible website. The few courts to have considered this argument in the context of an early motion to dismiss have recognized its legitimacy, but have allowed cases to move forward into discovery on this and other issues. There have been no decisions on the merits addressing the viability of having a 24/7 telephone option in lieu of an accessible website.
Furthermore, website compliance checkers cannot possibly identify every single barrier on a website that is in violation of the ADA. Some accessibility problems can only be found with thorough manual testing. Others can only be discovered through functional testing – people who have disabilities and/or use assistive technologies such as screen readers that systematically try out core website functions, such as filling out forms. If these kinds of testing aren’t carried out, it is likely that very significant barriers could go unnoticed, and the website would still not be compliant with the ADA.
It works by dragging and dropping the link you wish to evaluate into your bookmarks bar to use in any browser. The program assists by displaying information within the web pages themselves, and it automatically checks specific, single web pages. Browser plugins include Google Chrome, Firefox, Internet Explorer 8 and 9, Opera 12 and 15, and Safari. Supported formats are CSS, HTML and Images, and the license is completely free for users.
HiSoftware Compliance Sherrif Web, offered through HiSoftware Inc., is a platform that monitors and helps to enforce web accessibility guidelines on public web sites and portals and intranets. This program enables organizations to easily validate and watch content on their sites, checking them for compliance contrary to standards-based (WCAG, Section 508) and custom policies for accessibility.
Thus, if there are barriers preventing a customer with a disability from doing business in a place of public accommodation, those barriers must be removed (as long as it’s not a great hardship to do so) in order to comply with the ADA. Barriers could be physical, such as a display rack that is out of reach. They could be in the form of discriminatory policies, like a “no animals allowed” rule that excludes people with guide dogs and other service animals. Barriers could also be digital, such as a public website or app that is not accessible to people with certain disabilities.
Tenon is a web accessibility testing tool that is known for giving flexibility for designers when evaluating a site’s accessibility. Tenon is specifically aimed at delivering flexibility in tooling for developers, designers, content providers, and testers. The program utilizes API, and it is this platform that easily integrates into your already existing toolset.