Tools do exist that assist website developers in making their sites more accessible for those with disabilities. Browsers are also key in web accessibility. The challenge is designing a site and software that meets different users’ needs, preferences and situations. Web accessibility also can benefit those without disabilities, specifically those with a temporary disability such as a broken arm, aging, and slow Internet connections. The accessibility testing tool you should use depends on your site’s needs and budget among many other factors.
Because of this, among the greatest drivers of website accessibility are usability improvements and the reputation boost that it brings—or, alternatively, the lost business that organizations want to avoid as a result of inaccessible websites. According to a survey by the National Business Disability Council at the Viscardi Center, 91 percent of customers say that they’d prefer to shop at a website that prioritizes accessibility.
More than 1 billion people live with disabilities; over 57 million reside in the United States, many of whom are unable to participate in everyday activities, such as using computers, mobile phones, tablets, and similar technologies. Devices that should help to improve quality of life for disabled individuals often become a source of frustration due to the inaccessibility of websites. By making your website ADA compliant, you will gain a new and loyal revenue source, and minimize the possibility of legal action against your company.
ADA standards checkers are a place to start if you want to know more about the accessibility barriers in your digital properties. But a professional, qualified consultant can evaluate your website and apps more thoroughly, in both mobile and non-mobile environments. He or she will use the right combination of checkers, manual and functional testing, and expert judgment calls, to ensure your accessibility problems are found.
The Department of Justice’s revised regulations for Titles II and III of the Americans with Disabilities Act of 1990 (ADA) were published in the Federal Register on September 15, 2010. These regulations adopted revised, enforceable accessibility standards called the 2010 ADA Standards for Accessible Design, "2010 Standards." On March 15, 2012, compliance with the 2010 Standards was required for new construction and alterations under Titles II and III. March 15, 2012, is also the compliance date for using the 2010 Standards for program accessibility and barrier removal.
In recent cases, the U.S. Department of Justice has repeatedly sided with plaintiffs arguing that a private company’s website needs to be accessible, despite any other mitigating factors. One thing is for certain, however: The number of federal lawsuits alleging violations of the ADA is currently accelerating at a rapid pace. Between January and August 2017, there were 432 ADA lawsuits filed in federal court—more than the total number of ADA lawsuits in 2015 and 2016 combined.
Accessibility Checker, created by CKSource, is a software program that allows you to inspect the accessibility level of content that is created in CKEditor. The software was released on March 20, 2015, and is known as an innovative solution for web accessibility. When accessibility issues are spotted, the product allows you to solve those issues immediately as they are found. The product is user-friendly in that it assists by providing users with step-by-step accessibility evaluation guidance. The product comes in both English and Dutch versions, and the supported formats are CSS, HTML, and XHTML. The Guidelines include WCAG 2.0 – W3C Web Content Accessibility Guidelines 2.0, WCAG 1.0 – W3C Web Content Accessibility Guidelines 1.0, Section 508, and U.S. federal procurement standard. You can test the product out in a trial or demo format, and once a purchase is made, the license can be both commercial and enterprise.
Hey Casey, this is one of the areas where things get a little weird because the W3 doesn’t actually have any say over the ADA guidelines, it is more than the ADA guidelines adopted the WCAG 2.0 guidelines as just that, a guideline to help. As far as I know, the tool you’ve linked to hasn’t been used in any judgements I’m aware of. Usually when it comes down to making a decision on if something is/isn’t compliant they have people use the actual PAWS tools and show what elements do/don’t work as intended or are otherwise inaccessible. Hope this helps!
Developed by the University of Stanford’s Online Accessibility Program (SOAP), Web Accessibility Checker is a tool that can analyze individual web pages for their accessibility. Any detected problems are listed by the tool in a report that it outputs at the end of the evaluation. The user can choose to evaluate against multiple guidelines which include WCAG 1.0 and 2.0, Section 508, BITV and the Stanca Act.
The ADA statute identifies who is a person with a disability, who has obligations under the ADA, general non-discrimination requirements and other basic obligations. It delegates fleshing out those obligations to federal agencies. The agencies issue regulations and design standards. The regulations have the details on the rights of people with disabilities and responsibilities of employers, state and local governments, transportation providers, businesses and non-profit organizations. The design standards specify how many entrances need to be accessible, how many toilet rooms and the design for those elements. To know what the ADA requires, you need to read the law, regulations and design standards.
DOJ’s September 25 response did not do what the members asked, but it did provide some helpful guidance and invited Congress to take legislative action to address the exploding website accessibility litigation landscape. DOJ first said it was “evaluating whether promulgating specific web accessibility standards through regulations is necessary and appropriate to ensure compliance with the ADA.” (This is helpful – to at least know this issue has not fallen totally off DOJ’s radar.) It continued:
The 2014 case involving Peapod, an online grocery retailer emphasizes that being ADA compliant goes beyond your website. The settlement required Peapod to make its mobile applications accessible by March 2015 and its website accessible by September 2015. Since mobile apps are fast becoming the preferred method of online shopping, e-commerce sites must focus on app accessibility too.
This program is offered through UserLight Ltd, which verifies web accessibility on mobile sites on an iOS device, such as iPhone or iPad. Once verified, the evaluation findings can be exported via Google Spreadsheets or CSV. The program generates reports of the evaluation results but also provides step-by-step evaluation guidance. Mobile Web Accessibility Checker checks single web pages, groups of web pages or sites, as well as password protected or restricted pages.
The statement that “noncompliance with a voluntary technical standard for website accessibility does not necessarily indicate noncompliance with the ADA” is new and significant. It is a recognition that a website may be accessible and usable by the blind without being fully compliant with the privately developed Web Content Accessibility Guidelines (WCAG) 2.0 or 2.1. The statement confirms what some courts have said so far: That the operative legal question in a website accessibility lawsuit is not whether the website conforms with WCAG, but whether persons with disabilities are able to access to a public accommodation’s goods, services, and benefits through the website, or some alternative fashion.
Your site would need to have a text only option, with all functionality accessible through a keyboard for visitors with mobility issues. Once you make these and other changes to meet ADA guidelines, your site would need to be tested by a website development company familiar with ADA compliance issues to be sure that visitors who use assistive technology such as screen readers are able to access your web content fully.
Accessibility Checklist, provided through Elsevier, offers a free and easy way to review the most recent and relevant web accessibility guidelines. The checklist was released on March 20, 2015 and covers guidelines WCAG 2.0—W3C Web Content Accessibility Guidelines 2.0, Section 508 and U.S. federal procurement standards. The checklist gives a simplified language framework, and the user interface is easy to navigate. Users can filter the guidelines by topic, and these topics include keyboard, images and forms. Another filter option includes filtering by standard levels, including A, AA, or AAA.
Our team of experienced experts utilizes knowledge and proprietary technology to provide extensive detailed reports on what compliance issues exist on your entity’s website and PDFs. If you have a trusted developer to work on your website and PDFs, you can have them make the needed updates and changes. Don’t have a developer? ADA Site Compliance offers a custom, managed compliance solution for entities of all sizes. Our in-house developers will analyze, remediate and monitor your site’s ADA compliance for you.
For most businesses, the need for ADA web compliance means they will need to make at least some adjustments to all of their online marketing strategies. For instance, if your company provides tax preparation services, all of the tax forms you provide for customers to download would need to meet accessibility standards. Any online tax preparation services that you offer would also need to be configured so they meet ADA standards, as would your mobile app.